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Translation for software companies, IT teams and SaaS products

UI and in-app strings, release notes, help centres and knowledge bases, API and developer documentation, and website or mobile app content, delivered around your release timetable.

Built around product and release work, not generic copy

When a release is approaching, or a new market is being added to a product, the linguistic work has to follow the same timetable as the rest of the sprint: the string freeze, the help centre update, the launch date. Talkbridge works with software companies, IT teams and SaaS product groups who need accurate, product-ready wording without a long induction into how a release is shipped.

This page is about that operational work: the strings, the documentation and the deadlines. For the wider website and application service line, including CMS-friendly delivery and SEO wording, see our website localisation service. User manuals and other engineering files that sit alongside a software product are covered on our technical translation service.

What a typical brief contains

A typical brief arrives as a string export, a help centre set, a bundle of release notes, or a folder of API and developer documentation, often with a date that will not move. Sometimes the English master is still being edited while a release train is already in the diary. We can start from a near-final draft and take a controlled update when the text is locked, so engineering is not left waiting for a single large delivery.

We translate and localise the materials that sit around a software product:

UI strings, apps and character limits

Product UI has to stay unambiguous after translation, because a user will act on that wording. Feature names, button labels, empty states and error messages should be decided early and then applied everywhere they appear, including the website, the mobile app and the in-product tours that belong to the same release. We capture those rules in the project brief and glossary before bulk translation starts, and we account for text expansion and character limits so translated strings still fit real layouts.

We work from structured exports rather than asking for access to your repository. Send JSON, YAML, XLIFF or PO files, or another export your toolchain already produces, together with any existing glossary. Placeholders, variables and markup are kept intact so the file can be imported again. If a string is too long for a button or a mobile view, we flag it rather than forcing a literal line that will break the layout.

Help centres, release notes and developer docs

Help centre articles and knowledge bases have to stay aligned with the product UI they describe. A feature that is named one way in the interface should not pick up a second name in the documentation. We keep terminology in a translation memory and a project glossary so approved feature names and preferred terms are reused unless you ask us to revise them. When a passage does change, we can show you what was edited so the reviewing product or documentation owner is not left guessing.

Release notes should read as a changelog, not as a translated brochure. API documentation, developer guides and system administration guides need the same care: command names, parameter names and code samples stay as they are, while the surrounding explanation is translated clearly for the target-language reader. As described on our technical translation service, IT linguists who handle this work understand software architecture and the conventions of writing for developer and end-user audiences.

Release trains and staged delivery

Release dates are rarely flexible. Code freeze, store review and customer communication are booked first, and the translations have to be in the build before those dates, not after. Typical throughput is around 2,000 words per translator per working day. When a launch date is fixed, we can assign more linguists in parallel and still keep a second-linguist revision under ISO 17100 in the critical path.

Larger products can ship in waves: navigation and core UI first, then help centre updates, then long-tail developer documentation. That sequencing lets a market go live without waiting for every string. Tell us the language list, the volume and the string-freeze date as early as you can; that is usually enough to plan capacity. For storefront catalogue work rather than a software product, see our e-commerce industry page.

Confidential handling, including NDAs

Unreleased features, unpublished copy and internal documentation are confidential by default. Every translator, reviewer and project manager signs an NDA before receiving access to the material. Access is limited to the people assigned to the project. Files are handled with AES-256 encryption and in line with GDPR. If your company needs a project-specific NDA, say so at briefing and we will sign it before the files are shared. You can also email [email protected] to arrange that first.

ISO 17100 processes, and a clear brief

Assignments go to linguists from a network of over 5,000 professionals, with at least five years of professional experience, matched to software, digital or technical-writing subject matter where the brief calls for it. Delivery follows ISO 17100 translation and revision, not a single unchecked pass. Native linguists handle the translation, and a separate specialist reviewer checks the file before delivery.

To price a project we need the source files or a word count, the language list, the deadline and the document class. Talkbridge LTD was founded in 2010 and is registered in Tortola, British Virgin Islands (company no. 1664226). We do not charge VAT. For language-specific outlines, see Website Localisation English to German, Website Localisation English to Spanish and Technical Translation English to German, or email [email protected].

Frequently asked questions

UI strings, in-app copy, empty states and error messages, website and mobile app content for software and SaaS products, release notes, help centre articles, knowledge bases and in-product guides, API documentation, developer guides and system administration guides, plus structured string files such as JSON, YAML, XLIFF and PO.

We use translation memory and a project glossary so approved wording, including feature names and preferred terms, is reused in the UI, the help centre and the release notes unless you ask us to revise it.

About 2,000 words per translator per working day. We can move faster with more linguists when the date is fixed, still with revision under ISO 17100. Larger products can also be delivered in waves, starting with core UI and following with help and developer documentation.

Structured exports such as JSON, YAML, XLIFF and PO, and other export formats your toolchain already produces. Placeholders, variables and markup are kept intact so the file can be imported again. Tell us your toolchain in the brief so we can return import-ready files.

It sits under our website localisation service line, with technical translation covering user manuals and engineering files that may sit alongside a software product. This page is for operational work with software companies, IT teams and SaaS products.

ISO 17100 processes, a network of over 5,000 translators, a minimum of five years' professional experience, founded in 2010, Tortola, BVI, no VAT. Contact: [email protected].

Ready to get started?

Request a quotation for your next software, IT or SaaS project. Email [email protected].